Delete Your Account
You can permanently delete your Helix Kitchens account and all of its data from inside the app at any time — you don't need to contact us.
Cancelling your subscription
- Open the app and sign in.
- Go to Management → Plan & billing.
- Tap Cancel subscription.
This opens your App Store or Play Store subscription settings, since billing is handled by Apple/Google, not Helix Kitchens directly. Cancelling stops future renewals but doesn't delete your account or data — you keep access until the current billing period ends.
Deleting your account
- Open the app and sign in.
- Go to Management → Account.
- Tap Delete my account.
- Type your username to confirm.
This soft-deletes every kitchen you own — inventory, recipes, suppliers, sales history and tasks — for everyone with access to them (kitchens you only staff for someone else aren't affected). You have 30 days to change your mind by restoring a kitchen from Management → Recently deleted kitchens. After 30 days, everything is permanently and irreversibly deleted, including your account.
Deleting your account doesn't cancel your subscription automatically — cancel it separately (Plan & billing, above) if you also want to stop being billed.
Need help?
Contact us at masuod.helixkitchens@gmail.com or visit our Support page.
